WordPress Backups
Never worry about losing your data
Having regular offsite backups of your website is absolutely critical
Regular backups are like a fail-safe for your business website. In an event where something unexpected happens, you need a complete backup of your website to restore it.
Regular vs offsite backups
You might be thinking “I already have a backup plugin”. However, If your website crashes, gets hacked, or if the web host itself is down, those backups will not be recoverable or retrievable.
An offsite backup is a complete copy of your website on a completely different provider (like Amazon S3 or Google Cloud storage). This helps us get your website up and running again within minutes even if a worst-case scenario were to take place.
Bad Code
Many customers that subscribe to our services are surprised to know that active development should never be done on a production website. A website under development by definition is not production-ready and is unstable for production use.
We handle this in 2 steps:
- We make a staging website for you to test any website development related changes.
- We have a full backup of your production site in case of a disaster.
Bad Plugin Updates
Because a lot of WordPress functionality is built on plugins, there are times when:
- One plugin is not compatible with the other and breaks the entire website
- The plugin author releases poorly written, untested code and the webmaster hit the update button.
- The website owner uploads a plugin from an unknown, untrustworthy source and it crashes the website.
Hacked Websites
Poorly managed websites get hacked all the time. This can be due to a stolen password, poorly coded plugin or as a result of a compromise of your hosting provider’s server among many others. You need an offsite copy of your website to be able to fully restore your website to a working condition.
Human Error
If you end up changing something unintentionally that results in unexpected results, we can help you reset the changes using the last backup
Hosting Related Issues
In an unlikely event where your hosting provider is completely down, or they have terminated your services for some reason, we can quickly restore the last backup to a new hosting provider and get your website up and running.
Offsite Backup
Offsite backup of the entire website regardless of the size!
Fully Automated Backups
Fully Automated, Multiple backups per day tailored to your website type.
Restore Anytime
Lightning-fast response to restore your website at a moment’s notice.
Free Staging Website
Creating a clone for a staging website for development and testing purposes
Multi-site Support
Our backups support multi-site networks.
Zero impact backups
Backup “service”, not a backup “plugin”. Unlike most backup plugins, 95% of the backup is done on our server infrastructure which has little to no impact on your website during the backup.
Emergency support
24x7 Emergency support available in case of critical issues.
Direct phone support
Technical support is free for any platform related issues. We offer dedicated phone and email support.
Personalized support
We offer a VIP, personalized service to all our customers and don’t engage in bulk or mass selling.
