Why Us

Your Dream. Our Mission.

We believe in hard work and dedication

Our mission is to remove the need for customers to manage and deal with a myriad of technical know-how that comes with an online presence, dealing with multiple companies that allow them to focus on their core business.

We utilize industry-leading platforms to provide the best possible business solutions to provide top-notch performance and VIP support.

Your personal technical support department

Because we offer both hosting and maintenance, you have a single point of contact for all your technical requirements. No more bouncing between companies who play the blame game. We love responsibilities.

Over a decade of expertise

Our founding members have over a decade of experience in managing web & email servers, firewalls, WordPress installations and have worked on projects for fortune 500 companies.

VIP concierge support

Talk to someone who is already familiar with you and your website. Any request, big or small, we get on it right away. We intelligently prioritize requests based on the severity.

We represent you

You are a partner, not a customer. We deal with all technical issues, talk to the platforms on your behalf (like google) so you don’t have to. We deal with all the tech stuff so you can focus on your core business.

customer success

We not only manage all the technical aspects of your business but also advise you on how to optimize your online presence, improve hits, conversions for your business website and help you succeed. At the end of the day, we believe that your success is our success.

No “unlimited” scams

A simple affordable monthly retainer that covers all standard features, plus an hourly fee that allows us to scale with you. This allows us to maintain a high quality of customer service.

Transparent pricing

Our pricing structure is very transparent. We charge a fixed monthly fee for a fixed amount of work, and an additional hourly fee for any custom requests. Every job is documented and approved before billing to your account.

Premium Platforms

We use all the top-notch, industry-leading or emerging platforms for all our services. Whether its web hosting, email, backups or even a custom Linux server, we use the best that is available on your behalf. Sometimes we might even switch you to a better platform if we see fit; without you having to do a thing.

Robot free support

No more annoying robots, autoresponders and complex ticketing systems here. Human support only. We value your time and won’t have you wasting it on answering redundant questions like “what is your domain name”.

No control panels to deal with

Because we like to do all the work for you, there is no complex “control panel” for you to learn how to use. Or lengthy “self-help knowledgebase” to read. All requests are handled like the good old days; Phone and Email.